Shipping Policy

Shipping Policy

Shipping Policy for CARENECTAR PRIME INDIAN PRIVATE LIMITED

At CARENECTAR PRIME INDIAN PRIVATE LIMITED, we are committed to providing a seamless and efficient shipping experience for our customers. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased through our website, www.carenectar.in.

1. Shipping Destinations

1.1 Domestic Shipping
We offer shipping within India to most locations. If we are unable to deliver to your location, you will be notified at checkout.

1.2 International Shipping
Currently, we do not offer international shipping. We are working towards expanding our services to include international destinations in the future.

2. Shipping Charges

2.1 Standard Shipping
Shipping charges are calculated based on the weight and dimensions of the package, as well as the delivery location. The applicable shipping charges will be displayed at checkout before you complete your purchase.

2.2 Free Shipping
We may offer free shipping promotions on certain products or orders that meet a specified minimum purchase amount. Details of any free shipping promotions will be clearly indicated on our website.

3. Order Processing

3.1 Order Confirmation
After placing an order, you will receive an order confirmation email containing the details of your purchase. Please review this email carefully and contact us immediately if there are any discrepancies.

3.2 Processing Time
Orders are typically processed within 1-2 business days (excluding weekends and holidays). During peak times or sales events, processing times may be extended.

3.3 Product Dispatch
Products will be dispatched within 2 days after ordering. If there is any technical problem or unforeseen delay, we will notify you promptly and ensure that your product is sent as soon as possible. Rest assured, we will definitely send the product, even if there is a slight delay.

4. Shipping and Delivery

4.1 Estimated Delivery Time
Delivery times vary depending on the shipping destination and chosen shipping method. Estimated delivery times will be provided at checkout. Please note that these are estimates and actual delivery times may vary.

4.2 Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery.

4.3 Delivery Attempts
Our shipping partners will attempt to deliver your order to the specified address. If delivery is unsuccessful, they may leave a notice with instructions for rescheduling the delivery or collecting the package from a local facility.

5. Shipping Issues

5.1 Delayed or Lost Packages
While we strive to ensure timely delivery, delays can occur due to unforeseen circumstances. If your package is significantly delayed or lost, please contact our customer service team for assistance.

5.2 Damaged Packages
If you receive a package that appears to be damaged, please refuse delivery and contact us immediately. If you discover damage after accepting delivery, please contact us within 48 hours with photos of the damage.

5.3 Incorrect Address
Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you realize that you have provided an incorrect address, please contact us immediately.

6. Returns and Exchanges

Our returns and exchanges policy is detailed separately on our website. If you need to return or exchange an item, please refer to our Returns and Refunds Policy for instructions.

7. Contact Information

If you have any questions or concerns about our shipping policy, please contact us at:

CARENECTAR PRIME INDIAN PRIVATE LIMITED
Email: [email protected]

By placing an order with CARENECTAR PRIME INDIAN PRIVATE LIMITED, you acknowledge that you have read, understood, and agree to this Shipping Policy. Thank you for choosing CARENECTAR PRIME INDIAN PRIVATE LIMITED for your shopping needs.